Evaluation and Process Flow Re-modeling of the AJAK BESTIE System (Integrated with BKD) Using Gap Analysis

Lailatul Badriah; Julia Purnama Sari; Krisna Wahyudi

doi:10.70656/ijcse.v3i02.886

Authors

Lailatul Badriah Information System Study Program, Department of Engineering, University of Bengkulu
Julia Purnama Sari Information System Study Program, Department of Engineering, University of Bengkulu
Krisna Wahyudi Department of Communication, Informatics, and Statistics of Bengkulu Province,

DOI:

https://doi.org/10.70656/ijcse.v3i02.886

Keywords:

activity diagram, gap analysis, BKD, process modeling, information system

Abstract

The AJAK BESTIE system integrated with the Bengkulu Provincial BKD still faces several obstacles in its process flow, such as manual employee data input and a lack of data synchronization between systems. This condition causes inefficient data management, potential data discrepancies, and difficulty in adapting to changing organizational needs. This study aims to identify gaps in the system's process flow, evaluate the current processes, and develop a re-engineered process flow that is more effective and aligned with operational requirements. The method used is a qualitative approach with gap analysis by comparing the actual condition with the expected condition. Data was collected in 2026 through system observation, discussions with developers, and documentation of process flows for four main menus: job analysis, job biodata, BKD data comparison, and recommendation data. The results indicate gaps in the static job structure, manual input processes, lack of data synchronization features, and separate management of recommendation files. Based on these findings, a new process flow is proposed, consisting of a dynamic job structure, NIP-based employee data integration, synchronization features with BKD, and centralized recommendation file management. The implementation of these proposed improvements is expected to enhance work efficiency, data consistency, and ease of management of the AJAK BESTIE system.

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